CTI or Computer Telephony Integration

Communications IP Prologue

CTI (Computer Telephony Integration) refers to a set of techniques enabling convergence and interaction between a company's telephony system and its information system.

Alhambra Eidos CTI solutions allow you to interface your telephony system not only with your Sage CRM system, but also with GenAPi and a range of other CRM or ERP solutions.

Example of installation:

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